Please contact us if you would like to discuss any questions you have about Roche Diabetes Care products, solutions or services.
To view contact details, which best describes you:
Person with diabetes
If you have any questions or require technical support for Accu-Chek blood glucose meters, finger prickers, insulin pumps or infusion sets, please visit: www.accu-chek.co.uk/contact-us
Care home professional
If you have any questions or require technical support for Accu-Chek blood glucose meters, finger prickers, insulin pumps or infusion sets, please contact us:
Blood glucose meters and finger prickers
Please email us at [email protected] or call us with any questions you may have regarding our range of Accu-Chek blood glucose meter systems or finger prickers.
UK: 0800 701 000*
Ireland: 1 800 709 600*
Opening hours: Monday to Friday 8am-6pm excluding bank holidays.
Insulin pumps and infusion sets
Please email us at [email protected] or give us a call for help with any questions you may have regarding an Accu-Chek insulin pump or infusion set:
UK: 0800 731 22 91*
Ireland: 1 800 882 351*
Accu-Chek Pump Careline working hours: 8am - 6pm Monday to Friday.
Insulin pumps technical support and emergency calls 24/7, 365 days, UK and ROI:
- During office hours, a team of Technical Specialists is on call to answer any technical queries regarding insulin pump and associated products.
- During out of office hours, emergency technical calls are answered.
*To improve the quality of your service, calls received or made by Roche Diabetes Care Limited may be recorded. Some mobile operators may charge for calls to this number.
If you would like to discuss any questions you have about Roche Diabetes Care products, solutions or services, please contact us using one of the numbers listed below, email us, or simply fill out the form.
Contact us for details of your local Roche Diabetes Care representative.
UK: 0800 0407221
Ireland: 1800 931078
Email: [email protected]
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